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Director of Access and Flow (H20_3562)

Albury Wodonga Health (AWH) was established on 1 July 2009 and is Australia’s only cross border health service. While classified as a Victorian regional health service, it is co-funded under an intergovernmental agreement between the respective Governments of New South Wales and Victoria.

Employing close to 2500 staff with an additional 300 volunteers, the combined team provides a broad range of hospital, primary and community based services from 20 sites to a growing population of 250,000 living in the north east of Victoria and southern parts of New South Wales.

Set in a spectacular natural landscape, with the twin cities of Albury and Wodonga nestled along the Murray River, the district enjoys strong population growth and a vibrant culture, making it a great place to live and work. It is conveniently located between Sydney and Melbourne with a 3-hour drive to Melbourne and 5-hour drive to Sydney or a quick flight from Albury Airport.

In response to the region’s growing population encouragingly AWH has recently received investment from Government that will enable it to further develop its emergency, mental health, maternity and obstetrics services. In 2020, the service undertook a thorough organisational redesign with the overarching objective of improving the patient and carer experience by placing the patient at the centre of everything the service does.

The organisational redesign will enable the service to provide a strategic approach to access and flow across the whole organisation and ensure AWH is equipped for future growth. As part of the organisational redesign several leaderships positions have been created, one of which is the Director of Access and Flow.

The Director of Access and Flow will play an integral role in contributing to and implementing the strategic patient flow framework across all AWH services. Using data (both quantitative and qualitative) to drive decisions the Director of Access and Flow will be responsible for leading and implementing systems and processes to support the patient journey across the organisation to achieve a seamless flow, ensuring the patient is admitted, transferred and discharged to the right place at the right time.

This is a key leadership role within the organisation and will require an exceptional collaborative leader. The successful candidate must demonstrate an ability to engage with all stakeholders across all divisions (Acute, Sub Acute, Community and Mental Health). In addition to the qualifications and experience outlined in the position description AWH is seeking an exceptional leader capable of implementing and imbedding change, who is highly astute, leads with kindness and has considerable emotional intelligence.

Applications Close: 17/01/2021