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Senior Manager, National Mental Health & Addictions Quality Improvement Programme (H20_3571)

  • National Strategic Role
  • System Wide Improvement and Innovation
  • Results Through Partnerships and Collaboration

The Health Quality & Safety Commission New Zealand (Commission) leads and coordinates work across the health and disability system, both private and public, to improve service safety and quality and therefore outcomes for all who use these services in New Zealand. At the heart of the Commission’s work is a shared framework, the New Zealand Triple Aim for Quality Improvement, and a deep commitment to working alongside their partners and stakeholders to achieve equity in the health and disability system, as well as to improve people’s experience of that system and its value.

The Health Quality Safety Commission leads and coordinates the Mental Health & Addiction’s quality improvement programme to ensure people that experience mental health and addiction issues receive high-quality care and support https://www.hqsc.govt.nz/our-programmes/mental-health-and-addiction-quality-improvement/programme/.

The five main areas are illustrated in the below:

Aukatia te noho punanga: E whai ana ki te whakakore i te noho punanga i mua o te 2020
Zero seclusion: Towards eliminating seclusion by 2020

Te tūhono i ngā manaakitanga, te whakapai ake i ngā whakawhitinga ratonga
Connecting Care: Improving service transitions

Te ako mai i ngā pāmamaetanga me te wheako tāngata whaiora me te whānau
Learning from adverse events and consumer, family and whānau experience

Te whakanui ake I te hauora ā-tinana
Maximising physical health

Te whakapai ake i te whakahaere rongoā, i te tūtohu rongoā hoki
Improving medication management and prescribing

As Senior Manager, National Mental Health & Addictions Quality Improvement Programme you will join the organisation at a pivotal moment in time as the health and disability system continues to quickly respond and adapt to delivering services in new ways to prevent the spread of COVID-19 as well as the broader system health and disability system changes that are imminent.

To be successful in role you will bring as a minimum:

  • Ability to collaborate and work in partnership with internal and external stakeholders across the Mental Health and Addictions sector
  • Knowledge and a track record of developing and implementing quality improvement programmes in the Mental Health and Addiction sector, with a sound knowledge of improvement theory and methods and of international trends
  • Sound understanding and experience of how co design principles and methods are used in the health and disability sector
  • Knowledge and experience in public sector management, and development and detailed experience of government structures and processes
  • Knowledge of Tikinga Māori and Te Reo

For a confidential conversation about the role please contact either Catherine Poutasi or Paul Ingle or

Catherine Poutasi E:cpoutasi@hardygroupintl.com M: +61 432 173 611

Paul Ingle E: pingle@hardygroupintl.com M: +61 402 796 125


Applications Close: 22/02/2021